How can I get my serial number back?

Need technical advice? Don't know where to find an option? Here is the right place to ask.

Moderator: Quentin

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Quentin
EarMaster.com
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Joined: Apr 27, 2007 1:25 am
Location: Denmark
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How can I get my serial number back?

Postby Quentin » Mar 31, 2011 6:35 am

Registered users can recover their serial number with the Serial number recovery tool.

If you bought EarMaster online from the EarMaster webshop, then you were automatically registered. Simply go to the EarMaster serial recovery page to have your serial number sent to you by e-mail.

If you bought a box version of EarMaster from a dealer, you can recover your serial number from us only if you registered it at our website. If you didn't register your copy at our website or by sending us the registration card, there is unfortunately nothing we can do. It is therefore very important to register your copy if you bought EarMaster from a dealer!
- Because in Music, We're All Ears... -

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ewenczykgerard
Ear training freshman
Posts: 1
Joined: Oct 07, 2015 3:54 am

Re: How can I get my serial number back?

Postby ewenczykgerard » Oct 07, 2015 3:59 am

Hi
You just sent me my serial number, I copied it to enter it
But the program says
it's an invalid EarMaster number
I am in France
Tks

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Quentin
EarMaster.com
Posts: 1850
Joined: Apr 27, 2007 1:25 am
Location: Denmark
Contact:

Re: How can I get my serial number back?

Postby Quentin » Oct 07, 2015 5:23 am

Hi,

Please make sure that you have installed the correct version. For example, a serial number for version 5 will not work in version 6, etc. If you have a serial nummber for version 5, you can download that version in teh download section of the website, under "Previous versions".
- Because in Music, We're All Ears... -


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