Error?

Need technical advice? Don't know where to find an option? Here is the right place to ask.

Moderator: Quentin

User avatar
albe1550
Ear training enthusiast
Posts: 6
Joined: Nov 19, 2016 5:19 am

Error?

Postby albe1550 » Apr 06, 2017 7:29 am

Hello.

I don't have a clue what it is but when I'm using EarMaster, this keeps popping into my screen. I have added a picture where the pop-up box can be seen. It says "Error" and when I'm clicking "ok", it just keeps popping up again and I am not able to remove it. It makes the app impossible to use cause the only thing I can do, is tapping the "home" bottom twice and then swipe it up. It has happened plenty of times. Should I know what it is? My dad can't help me. What can I do?

[attachment=0]image.jpg[/attachment]
You do not have the required permissions to view the files attached to this post.

User avatar
Quentin
EarMaster.com
Posts: 1879
Joined: Apr 27, 2007 1:25 am
Location: Denmark
Contact:

Re: Error?

Postby Quentin » Apr 06, 2017 7:59 am

Hi,

No this is not normal. Could you please contact support@earmaster.com so that we find out what the problem is. Please add in your email the iPad model oyu have and the iOS version you are using. Thank you in advance.
- Because in Music, We're All Ears... -


Who is online

Users browsing this forum: Bing [Bot] and 16 guests