error:300

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rmatosinhos
Ear training expert
Posts: 18
Joined: May 09, 2012 3:28 pm
Location: Portugal
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error:300

Postby rmatosinhos » Jun 24, 2017 3:30 am

Hello
While accessing the students results, I'm receiving the error 300.
I tried to restar earmaster several times, doing both local or cloud login and the error presists, what should I do? Thanks
[attachment=0]Captura de ecrã 2017-06-24, às 11.28.17.png[/attachment]
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Quentin
EarMaster.com
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Joined: Apr 27, 2007 1:25 am
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Re: error:300

Postby Quentin » Jun 26, 2017 12:24 am

Hello,
This message means that EarMaster Cloud can't find your account in the Cloud. Could you please contact support@earmaster.com and tell us what your school account ID and user name are in EarMaster Cloud?
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