Earmaster not opening after latest update

[hsingyu123]

Hi my EarMaster 7 is not opening after I did the most recent update.

I'm on a 2012 mac book pro version 10.12.6

[kuuki]

i have the same osx and exact same problem. tried to unistall and install a few times, but it's still not working :I hope this get's fixed soon.

[Quentin]

Hi,

The latest update is including a big internal change: it's now a 64-bit application, so that might explain the problem you are encountering. We are looking into this right away!

[hsingyu123]

thanks, in the meantime, is there a way to downgrade earmaster 7 to the previous version?

[Quentin]

Yes, absolutely. Please contact support@earmaster.com and we'll send you a link to do that