Allowed Activations/Deactivating a Computer

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dmuhurdar
Ear training freshman
Posts: 1
Joined: Feb 10, 2020 7:27 am

Allowed Activations/Deactivating a Computer

Postby dmuhurdar » Feb 10, 2020 7:34 am

Hi,

I have downloaded EarMaster to 2 computers. One to my personal and one to a friend's.
I have a new computer at work and I downloaded EarMaster there. But when I activated my account in my new computer, it automatically logged out from my personal. And I cannot contact the person who uses EarMaster on their computer now. So I cannot log out from there.

Is it possible to control the computers that our accounts are logged into? Can we manage the activated ones and log out from the computers that we don't want from one control panel?

Thanks a lot in advance xx

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Quentin
EarMaster.com
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Joined: Apr 27, 2007 1:25 am
Location: Denmark
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Re: Allowed Activations/Deactivating a Computer

Postby Quentin » Feb 11, 2020 2:31 am

Hello,

Please contact our support team directly, and we'll help you with that.

Notice that licenses are personal, so you can install them on your own personal devices.
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