Search found 8 matches

by sunflowers
15 Sep 2009, 15:58
Forum: Support
Topic: import (and export?) problems
Replies: 7
Views: 15873

It was in fact the results of only a few lessons that were sent.

So in short, it is not a software problem--it is a problem with the computers here, correct?
by sunflowers
15 Sep 2009, 14:17
Forum: Support
Topic: import (and export?) problems
Replies: 7
Views: 15873

The zip file contains 3 files: exdata.EM5, exresult.EM5, and exuser.EM5. They are each 1 KB. Does this sound right?

I will ask the IT support here about the configuration of the computers.

Thank you!
by sunflowers
14 Sep 2009, 22:56
Forum: Support
Topic: import (and export?) problems
Replies: 7
Views: 15873

Hi,

(1&2) Both computers involved are Windows.

(3) The zip file should contain the results of 3 standard tutor lessons completed by the student.

The computer from which the file was sent is a university lab computer. The hard drives of these computers are cleared after the library closes every ...
by sunflowers
13 Sep 2009, 00:58
Forum: Support
Topic: import (and export?) problems
Replies: 7
Views: 15873

import (and export?) problems

Hi,

I am trying to import a results file sent to me via email from a student. I saved it to the desktop, and the import box seems to recognize that there is data from that student available in the file on the desktop. But when I click "import" a new pop-up box says there is no information in the ...
by sunflowers
10 Sep 2009, 22:32
Forum: Support
Topic: Skipping lessons
Replies: 1
Views: 5226

Skipping lessons

Is there a way for a student to skip lessons? It seems that you have to complete all earlier lessons with a satisfactory score in order to move onto the next one. Can this be set up otherwise?
by sunflowers
26 Aug 2009, 14:21
Forum: Support
Topic: uninstallation/reinstallation of Ear Master school
Replies: 2
Views: 6054

Thanks much!
by sunflowers
25 Aug 2009, 15:02
Forum: Support
Topic: uninstallation/reinstallation of Ear Master school
Replies: 2
Views: 6054

uninstallation/reinstallation of Ear Master school

Can I unistall one of the 5 installations allowed for EM school, and reinstall it on a different computer, without losing one of my 5 installations in the process? How might this be done?

Thanks!
by sunflowers
25 Aug 2009, 15:00
Forum: Support
Topic: way to lock a lesson?
Replies: 1
Views: 5290

way to lock a lesson?

Is there a way to create a tutor or lesson, and lock it so it can only be taken once by a student, as a quiz?