Hi, yes the HELP menu is at the top of the screen of your Mac, not the top of the EarMaster window. Was it the issue?

If you reach the max number of allowed activation, please contact support@earmaster.com so that we may reset your activation slots.

Thanks for your kind words. If you need EarMaster to output new chords in series automatically, that's definitely possible using the Customized Exercise mode of Chord Identification, and enabling the "Auto new question" option in the exercise's Exercise Options. But it's not possible for those ...

If the mic is close to the speaker and/or if the volume of the speaker is high, the mic might be picking up background noise or metronome ticks and misinterpret that as your answer. Try to move the mic further away form the spakers or lower the volume a little to see if that helps. EarMaster does ...

I guess you meant EarMaster 7?

Hello,
Could you please open EarMaster's preferences and find the tab called "Developer Settings" toward the bottom. You will see a bunch of option in th eright-hand panel. Unselect "UseMetal", and the restart EarMaster. This will make the animations of the UI a bit sluggish, but it might solve the ...

Hello, thank you for your feedback. This is not an error in EarMaster, it was a design choice. But nothing is static in this universe, so we will reconsider whether this should be changed so as to make it possible to limit singing answers to the octave of the questions. I have notified the rest of ...

Are you referring to a school account in EarMaster Cloud? Accounts are deleted after a few months of inactivity after you cancelled a subscription or consumed all your EarMaster Cloud credits and didn't renew. We do that in order to comply with Data Processing Agreements in the countries where we ...

If your interface has multiple inputs, please make sure to plug your mic to input 1.

Hi and happy new year :)

We use that notification feature to display seasonal offers to free users, as well as relevant and useful information to both paying and free users. The Christmas offer was exceptionally also displayed to paying users, as we deemed it reasonable to suggest to EarMaster ...

Yes, you can set your personal voice range for the exercises in the Preferences. Notice that, as discussed above, the notes that you are asked to sing back in the first exercises of the Beginner's Course are not going to be necessarily within your vocal range, but you can sing them in any octave and ...

EarMaster 6 was a big step from EarMaster 4 already, but EarMaster 7, the current version of the software, is even more powerful, and an improvement in many respects, among which :

- Singing exercises: sight-singing, melody singback
- Exercises based on scores
- Multi-device subscriptions with ...

Hi,

As far as I can see, dim7 is already available. To see it, choose "Customized Exercise" in the home screen, and then Chord Identification". You should then be able to select dim7 from the list of chords.

Yes, you are absolutely correct, this wording is not accurate in this case. I will make sure it is fixed.

You can suggest new features by reaching out directly to the development team at feedback@earmaster.com

The screenshot you attached doesn't look right, those texts are not supposed to be that small.

What are tyour screen resolution and display size settings in Windows?

Hi,

We have made an eduational cloud made specifically to monitor student results and assign exercises remotely. You will find more info about it here: https://www.earmaster.com/products/ear-training-sight-singing/earmaster-cloud-edition.html

Make sure to book a demo with our educational ...