Hello
I am a paying subscriber. I tried to access the online book. I was interested in different products, and the site required me to log in. I tried to use my membership password and email few times, but was not able to log in for some reason. Now the site has blocked me with this message:
We have detected suspicious activity from your IP address. Your access to this site is temporarily suspended. If you are the administrator of this site and have blocked your own IP address on accident please visit https://www.earmaster.com/administrator/index.php?admintools_rescue=you@example.com where you@example.com is the email address of your (Super User) account. This URL will only send you an email if the IP address from which you are accessing it is being blocked by Admin Tools. If you are not blocked no email will be sent; you don't need an email with instructions to unblock your IP if your IP is not blocked.
I am not sure how to email support since I have not access. If a tech support person here reads this post and let me know what to do I appreciate it.
Please assist
Thanks
Paying subscriber, blocked from accessing site
Moderator: Quentin
- affinityrigi
- Newcomer
- Posts: 1
- Joined: 22 Jan 2026, 05:38
- Contact:
Re: Paying subscriber, blocked from accessing site
Hello!
Don’t worry—your IP block is usually temporary and caused by repeated login attempts. First, wait a few hours and then try logging in again. Meanwhile, follow the link in the message with your email replaced correctly; it should send you instructions if your IP is blocked.
Don’t worry—your IP block is usually temporary and caused by repeated login attempts. First, wait a few hours and then try logging in again. Meanwhile, follow the link in the message with your email replaced correctly; it should send you instructions if your IP is blocked.