Lost serial number / key code

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exoctica777
Ear training freshman
Posts: 1
Joined: Jun 03, 2005 6:41 am
Location: atlanta

Lost serial number / key code

Post by exoctica777 » Jun 03, 2005 6:43 am

Howdy
I purchased a copy of earmaster but lost the key code. How do I load it?

safetysuzie

HD crashed - lost serial number

Post by safetysuzie » Jul 13, 2005 2:09 pm

My hard drive crashed and I finally had to buy a new computer. I am reloading all of my programs. I had EarMaster 4, which I got as a download. I had it saved on a CD for such emergencies, but I have lost the serial number. I would suspect that it was saved on an email that I also lost during the hard drive crash. I really do not need the upgrade just yet, but would like to use the old program on my new computer. What can I do to get the serial number?

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Webmaster
EarMaster.com
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Joined: May 24, 2005 12:54 am
Location: Denmark

Post by Webmaster » Jul 13, 2005 2:46 pm

We can help you recover your serial number if you registered your license on our website or bought the license directly from us. You can send an e-mail to us from the about us page. Remember to include your address and the e-mail address you used at the time of purchase/registration.

Rick P

Lost serial number

Post by Rick P » Feb 11, 2006 11:26 pm

I tried downloading Earmaster 4.0 to the laptop and then registering. I tried to use the serial number on the opening screen of my existing version, but it didn't work.

Thanks,

Rick

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Webmaster
EarMaster.com
Posts: 49
Joined: May 24, 2005 12:54 am
Location: Denmark

Post by Webmaster » Feb 12, 2006 9:54 am

Hello Rick. Please e-mail support with the number from the opening screen. Please also include your address and the e-mail address you used at the time of purchase/registration.

Jaymo

serial number wiped from hard drive

Post by Jaymo » Jul 12, 2006 7:38 pm

My computer's hard drive recently crashed and it had to be formatted etc. My serial number for earmaster for lost during this process and I was wondering if there was anyway I could get it.

sam

serial wiped from hard drive

Post by sam » Jul 26, 2006 8:24 am

sam***@yahoo.com

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Waigin
Ear training grand master
Posts: 148
Joined: Jun 19, 2005 5:04 am
Location: Montreal

Post by Waigin » Jul 27, 2006 6:33 pm

Sam, you will have to send a e-mail or PM to them and give your e-mail and when did you buy it

hi

ho do change my serial number

Post by hi » Aug 10, 2006 6:54 pm

just wanted to know if i coule chance my seairl number

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alan
Ear training freshman
Posts: 1
Joined: Aug 28, 2008 10:33 am
Location: argentina

Re: Lost serial number

Post by alan » Aug 28, 2008 10:36 am

Rick P wrote:I tried downloading Earmaster 4.0 to the laptop and then registering. I tried to use the serial number on the opening screen of my existing version, but it didn't work.

Thanks,

Rick

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Quentin
EarMaster.com
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Joined: Apr 27, 2007 1:25 am
Location: Denmark
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Post by Quentin » Sep 18, 2008 3:54 am

The serial number shown in the opening screen and in the "About EM" window is not complete to ensure that it won't be used by parties other than the owner of the license.

It is therefore important to keep track of your serial number either by printing your invoice or writing it down when you buy a download version, or by not throwing the box away when you buy a box version.

If you did lose your serial number but are a registered user, you can easily retrieve it by contacting us and mentioning your name and e-mail address.

Notice that:

All the licenses ordered online from our webshop are automatically registered

If you buy EarMaster from a retailer, you'll have to register to us to be able to obtain your serial number again at a later point. This can be done online (see the "Support" page), or by sending the registration card to us by mail.
- Because in Music, We're All Ears... -

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