On the stave I get question marks instead of notes.

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jimsmith
Ear training rookie
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Joined: Nov 14, 2015 12:14 pm

On the stave I get question marks instead of notes.

Post by jimsmith » Nov 14, 2015 12:21 pm

Hi,

I have just installed the trial version of EarMaster Pro 6.2. on my MAC OS X 10.11.1

On the stave I see question marks in boxes instead of notes. Do I need to change a setting somewhere?

See attached.

Thanks, Jim
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jimsmith
Ear training rookie
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Joined: Nov 14, 2015 12:14 pm

Re: On the stave I get question marks instead of notes.

Post by jimsmith » Nov 15, 2015 4:57 am

...and today, after a system restart, the notes appear! Hooray!

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Niclas
EarMaster.com
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Joined: Dec 19, 2013 3:48 am

Re: On the stave I get question marks instead of notes.

Post by Niclas » Nov 16, 2015 4:38 am

Oh, okay. That is great to hear. Let us know if they appear again, or if you have any other questions.


-Niclas

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Pena
Ear training freshman
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Joined: Jan 17, 2016 10:28 am

Re: On the stave I get question marks instead of notes.

Post by Pena » Jan 17, 2016 10:32 am

I am having this same problem. I rebooted my system and it persists. I'm running version 6.2 on Mac OS 10.11

Any suggestions?

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Niclas
EarMaster.com
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Joined: Dec 19, 2013 3:48 am

Re: On the stave I get question marks instead of notes.

Post by Niclas » Jan 18, 2016 5:10 am

Okay. You should try to delete the setting.da6 file in EarMaster's data folder. It will then automatically re-generate a new file when you launch it. It will also reset your settings to default, but won't delete your progress in the lessons. The data folder should be located at this path:

Mac OSX: Users\Shared\EarMaster\6.x\

You can also try to search for it in finder, if you can't find it through this path.

Let me know if it works.

-Niclas

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