Ear master Doesn't work under MacOS Catalina 10.15 for me

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Nord974
Ear training rookie
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Ear master Doesn't work under MacOS Catalina 10.15 for me

Post by Nord974 » Jan 16, 2020 1:07 am

Hello, I noticed that Ear Master hadn't worked for me for some time. I would like to know what to do please ?

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Quentin
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Re: Ear master Doesn't work under MacOS Catalina 10.15 for me

Post by Quentin » Jan 17, 2020 2:56 am

Hi,

EarMaster was updated for Catalina before its release. You just need to update the software and it will work as expected. Since you already have Catalina, you can't use the "Check for updates" function of EarMaster, so you can simply download the free version from the website and activate it with your serial number.
- Because in Music, We're All Ears... -

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Nord974
Ear training rookie
Posts: 2
Joined: Jan 16, 2020 1:03 am

Re: Ear master Doesn't work under MacOS Catalina 10.15 for me

Post by Nord974 » Jan 18, 2020 12:08 pm

thank you for the answer. where is the serial number please

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Quentin
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Re: Ear master Doesn't work under MacOS Catalina 10.15 for me

Post by Quentin » Jan 21, 2020 8:11 am

If you bought it from the EarMaster webshop, it was sent to you by email after your payment. search for the term "earmaster" in your mail inbox.

If you bought a boxed version from a retailer, then your serial number is inside the software packaging.

If you lost your serial number, contact our support so that we may try to help you find it back.
- Because in Music, We're All Ears... -

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