Search found 2321 matches

by Quentin
Sep 12, 2023 5:59 am
Forum: Support
Topic: Hello, Invalid reinstallation old version (6.1) / Win 10 Home
Replies: 3
Views: 990

Re: Hello, Invalid reinstallation old version (6.1) / Win 10 Home

Good to hear. Have fun using EarMaster again! :)
by Quentin
Sep 12, 2023 12:32 am
Forum: Support
Topic: Hello, Invalid reinstallation old version (6.1) / Win 10 Home
Replies: 3
Views: 990

Re: Hello, Invalid reinstallation old version (6.1) / Win 10 Home

Hello,

Your version 6 license is also valid for 6.2, which is newer than 6.1 and does work on Windows 10. You can download EarMaster 6.2 in our download archives at https://www.earmaster.com/download-archive.html
by Quentin
Sep 12, 2023 12:29 am
Forum: Support
Topic: Probem with Student Lists
Replies: 4
Views: 542

Re: Probem with Student Lists

Thanks. That issue was fixed several months ago. Are you using the latest update? The newest build on desktop is 7.4.69. That number is visible at the top of the window.
by Quentin
Sep 07, 2023 5:37 am
Forum: Support
Topic: Probem with Student Lists
Replies: 4
Views: 542

Re: Probem with Student Lists

Hi Liz, This sounds odd indeed. Do you remember when you deleted those students? Also, are you using the newest update of the software? For more individualized support, I invite you to contact our support team (support@earmaster.com) who will be bale to look into the log files on the cloud server in...
by Quentin
Aug 30, 2023 2:40 am
Forum: General discussion
Topic: EarMaster Wishlist thread
Replies: 142
Views: 208482

Re: EarMaster Wishlist thread

That's a very nice idea. A system of exercise presets is being developed at the moment where users can save multiple custom exercise setups and recall them later on. It could be a nice addition to save a lesson from a course or a workshop as a preset straight from the exercise screen. Would that mat...
by Quentin
Aug 16, 2023 2:42 am
Forum: General discussion
Topic: What should I do after beginner course?
Replies: 1
Views: 746

Re: What should I do after beginner course?

There are several options. You can use the Aural Trainer for ABRSM which offers other types of activities than the Beginner's Course, or you can start working on the General Workshops. Each workshop incudes its own progressive course, starting more or less where the Beginner's Course stopped. So you...
by Quentin
Aug 08, 2023 1:23 am
Forum: Support
Topic: Ear Master 6 Professional activation Problems
Replies: 1
Views: 1053

Re: Ear Master 6 Professional activation Problems

Hi, Please use the "Serial number recovery" tool of our support section in orer to receive an email with a link to download the last update of EarMaster 6. The one on your CD is most likely an older build, so it would be best to install one with the final version of EarMaster 6 and all upd...
by Quentin
Jul 25, 2023 5:06 am
Forum: General discussion
Topic: EarMaster Wishlist thread
Replies: 142
Views: 208482

Re: EarMaster Wishlist thread

It sounds like a very nice exercise! Could you maybe send a direct message to the development team in order to describe to themexactly how you would expect the exercise to work to fit your needs. You can send the message to feedback@earmaster.com, it will arrive directly in the mailbox of the head o...
by Quentin
Jul 25, 2023 5:00 am
Forum: Support
Topic: MacOS - Cannot open EarMaster
Replies: 3
Views: 680

Re: MacOS - Cannot open EarMaster

Hi, EarMaster is not yet ready for Sonoma, which will first come out in the autumn 2023. WE are preparing EarMaster for Sonoma compatibility at the moment. If you wish to join the early access program of EarMaster in order to get updates before they are officially released, please sign up at https:/...
by Quentin
Jul 25, 2023 4:51 am
Forum: Support
Topic: Identify the key with the cadence and a fixed note
Replies: 3
Views: 1726

Re: Identify the key with the cadence and a fixed note

Hi, sorry for not replying right away, it's vacation time at EarMaster, so we're a bit under-staffed these weeks. You guessed correctly, it's not possible to do that in EarMaster at this point, but it should be possible to set something up along these lines in the future thanks to a planned quiz fea...
by Quentin
Jul 25, 2023 3:28 am
Forum: Support
Topic: Interval Singing issue where wrong interval being given
Replies: 1
Views: 894

Re: Interval Singing issue where wrong interval being given

In these situations, are you maybe only singing one pitch? Then the app doesn't know whether you're singing an interval downwards, or transposing the correct interval to a different octave. The solution would be to sing both notes.
by Quentin
Jun 22, 2023 12:53 am
Forum: Support
Topic: Intermittent microphone issues Section 2.2
Replies: 2
Views: 1378

Re: Intermittent microphone issues Section 2.2

Are you using the built-in mic of your Mac or an external one? And have you noticed if there is software that uses your microphone running when the problem happens?
by Quentin
Jun 20, 2023 1:21 am
Forum: Support
Topic: Problem getting started - section 2.2 doesn't seem to work
Replies: 2
Views: 601

Re: Problem getting started - section 2.2 doesn't seem to work

Hi, Yes indeed, the app needs you to hold the tone long enough for it to detect what pitch you are singing. That exercise is focusing on your sense of pitch, but it is quite forgiving, so if you are only getting 7% correct, then I think the reason might be that the exercise is not working/used as in...
by Quentin
Jun 08, 2023 12:29 am
Forum: Support
Topic: How to disable transposition?
Replies: 2
Views: 1286

Re: How to disable transposition?

Hi, do you mean the transposition in octaves of the notes you insert, sing or play? If yes, then it is unfortunately not possible at this point, and it's by design. Indeed, the solution currently in place is harder to implement than one where nothing is transposed. If you wish to have that feature i...
by Quentin
Jun 08, 2023 12:19 am
Forum: Support
Topic: Ear Master 6 no longer opening
Replies: 1
Views: 350

Re: Ear Master 6 no longer opening

Hi Raquel,

Have you tried to reinstall it? It could be a missing or damaged dll file in Windows. If you need the download link again, please go to https://www.earmaster.com/downloads/previous-versions.html or contact support@earmaster.com